The Meeting Planner's Online Advantage: 7 Ways to Cut Down Customer Service Issues Business Articles | February 17 David Robinson Jersey , 2006 The Meeting Planner's Online Advantage: 7 Ways to Cut Down Customer Service IssuesMeeting planners can dramatically reduce customer service issues by getting their attendees' information right, with personalized, consistent communication and by getting the payments handled efficiently.
7 Things You Can Do RIGHT NOW with a Fully-Automated System to Improve Your Customer Service:
1. Get contact info right the first time. There?s nothing more frustrating to a registrant than when an event organizer gets their information wrong. Each instance in your process where you manually enter or transfer data poses a risk for making errors. Using an automated system Tim Duncan Jersey , which has everything built-in (online registration, accounting, badge printing) San Antonio Spurs Jersey , eliminates all data entry and data transferring issues.
2. Be sure that payment information is correct. When a registrant thinks they are registered because they gave you their information and credit card number; then finds out a week or two later their charge did not go through; stress is created. You can automatically processes credit card transactions in real-time; so there is no miscommunication.
3. Send impeccable follow-ups. Registrants like to know that everything is being properly handled with their registration and your event. When they don?t hear from you after they register, they get worried. Automatically send confirmation and reminder emails with a personalized touch.4. Keep track of numbers daily. Events can go wrong when an event organizer doesn?t know the details of their event numbers on a daily basis. Real-time awareness of lack of demand or hyper-demand for different aspects of your events, allows sufficient time to make alternate preparations. Automated online systems make it easy to tally registrant data on a daily basis.
5.Organize your information. If you are managing your events with multiple spreadsheets or systems Harrison Barnes Jersey , you know it can be difficult to stay organized. If information gets lost or falls through a crack, it eventually becomes a dissatisfied attendee. Avoid unhappy customers by using a fully-integrated system... it should have all of the systems built-in: registrant preferences, accounting Buddy Hield Jersey , badge printing and reporting.
6. Automate the waitlisting process. Registrants don?t mind things being sold-out when there is a well-communicated waitlisting process in place. A good registration system automatically provides a waitlist for registrants then notifies them the instant a spot opens up. If they accept the open spot, then their payment is automatically collected as well.
7. Eliminate frustrations with early-bird specials and discounts Registrants love to ask if they can get early-bird specials and discounts for which they know they do not qualify. They hate to hear "no" and you hate to say it. A fully-automated system qualifies everyone for the appropriate discounts, so you don?t need to.
How To Achieve Success With Creating Info Products ECommerce Articles | February 19 De'Aaron Fox Jersey , 2008 Creating info products can be extremely beneficial to you and your online business, IF you know what you are doing. There are some things you can do to make it easier on yourself when creating information products.
Creating information products can be very beneficial to you and your online (or offline) business, if you know what you are doing. However Trevor Ariza Jersey , the problem is that the majority of people do not know how to properly create information products. They either create info products nobody is interested in or they do not know how to properly promote the product. There are some things you can do to make it easier on yourself when creating information products of your own.
There are some things you can do to make it easier on yourself when creating information products.
Obviously the key to having success is creating an info product that people actually want. Too many people decide to create there first ebook or info product without first finding out if there is a market for it.
There are many ways you can set about finding out what it is that people want. The easiest way to do this is to simply ask people. This involves you putting yourself out there and getting yourself in front of people online.
Forums can be perfect for interacting with people and discovering what people are really looking for. You can look at conversations between others, ask your own questions, and get feedback quickly. From there DeMarcus Cousins Jersey , take what you learn and turn it into an information product.
Another way to do this is to create a blog connected with your web site. This is very similar to posting in forums because it allows you to interact with visitors and talk about various issues relating to your niche.
If you can show that you are willing to learn from others and take the time to hear others' inputs, you will find people trusting you more. This will lead to the truth coming out about what people are really looking for within your niche.
The key is to always remain open for ideas and never deny help where you can give it. Sometimes the best way to go about creating info products is to receive advice or take lessons from someone that has experience in creating information products.
You need to learn exactly what steps experienced information product marketers have taken to create their own info products and learn what works for them. You can then also find out more on how to select the right product that has public appeal.
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